Last updated: September 29, 2026
How your Boyhood Visions order gets from us to your door, what it costs, and what to do if something isn't right.
Orders are packed and shipped within 1–3 business days (Monday to Friday, excluding US public holidays). During launches, sales and holidays, processing can take a little longer.
You'll get an email confirmation when you place your order, and a second email with tracking details once it ships.
Rates are calculated at checkout. Delivery times are counted from the day your order ships.
We ship with UPS and USPS.
We currently ship to addresses in the United States only, including APO/FPO/DPO military addresses. Delivery to Alaska, Hawaii and military addresses can take longer.
We don't ship internationally yet.
Once your order ships, we'll email you a tracking link. Tracking can take up to 24 hours to update. If it hasn't changed for 5 business days, contact us and we'll look into it.
Please check your shipping address carefully at checkout. We can change the address only before the order ships, so email us straight away if you spot a mistake.
If a package comes back to us because the address was incorrect or it wasn't collected, we'll contact you to arrange reshipping. Reshipping costs are charged at the standard rate.
Check with neighbours and your local post office first, then contact us within 7 days of the delivery date. We'll help you file a claim with the carrier.
Email us within 7 days of delivery with your order number and photos of the item and packaging, and we'll send a replacement or refund.
If something doesn't fit or isn't quite right, you can return or exchange it within 30 days of delivery.
Email hello@boyhoodvisions.com with your order number and the items you'd like to return. We'll reply with the return address and instructions.
Once we receive and inspect your return, we'll refund the original payment method within 5–10 business days. Original shipping costs are non-refundable. Return shipping is paid by the customer.
Need a different size? We'll exchange it for free within the US, subject to stock. If your size is sold out, we'll refund you instead.
Carriers are busier around holidays and big launches. For gifts, we recommend ordering early. We'll post cut-off dates on the site and on Instagram @boyhoodvisions.
